Sign in

Income Statement - ServiceNow, Inc. (NOW)

$(Billion, Million)
Dec-25 Dec-24 Dec-23 Dec-22 Dec-21 Dec-20 Dec-19 Dec-18 Dec-17 Dec-16 Dec-15 Dec-14 Dec-13 Dec-12 Dec-11 Dec-10 Dec-09 Dec-08 Dec-07 Dec-06
Total revenue 13.28 10.98 8.97 7.25 5.90 4.52 3.46 2.61 1.93 1.39 1.01 0.68 0.42 0.24 0.07 0.09 0.04 0.02 0.01 0.00
Cost of revenue 2.98 2.29 1.92 1.57 1.35 0.99 0.80 0.62 0.50 0.40 0.33 0.25 0.16 0.10 0.03 0.03 0.02 0.01 0.00 0.00
Gross profit 10.30 8.70 7.05 5.67 4.54 3.53 2.66 1.99 1.43 0.99 0.68 0.43 0.27 0.14 0.05 0.06 0.03 0.01 0.00 0.00
Total operating expenses + 8.47 7.33 6.29 5.32 4.29 3.33 2.62 2.03 1.53 1.14 0.84 0.59 0.34 0.18 0.05 0.05 0.06 0.02 0.01 0.01
Operating income 1.82 1.36 0.76 0.36 0.26 0.20 0.04 -0.04 -0.10 -0.42 -0.17 -0.15 -0.07 -0.04 0.00 0.01 -0.03 -0.01 -0.01 0.00
Non-operating income (net) 0.44 0.37 0.25 0.04 -0.01 -0.05 0.03 0.00 -0.05 -0.03 -0.03 -0.02 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Income before tax 2.26 1.74 1.01 0.40 0.25 0.15 0.07 -0.04 -0.15 -0.45 -0.19 -0.18 -0.07 -0.04 -0.01 0.01 -0.03 -0.01 -0.01 0.00
Income tax expense 0.51 0.31 -0.72 0.07 0.02 0.03 -0.56 -0.01 0.00 0.00 0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Net income 1.75 1.43 1.73 0.33 0.23 0.12 0.63 -0.03 -0.15 -0.45 -0.20 -0.18 -0.07 -0.04 -0.01 0.01 -0.03 -0.01 -0.01 0.00
Show Quarterly Income Statement

Income Statement - ServiceNow, Inc. (NOW)

$(Billion, Million)
Jun-26 Mar-26 Dec-25 Sep-25 Jun-25 Mar-25 Dec-24 Sep-24 Jun-24 Mar-24 Dec-23 Sep-23 Jun-23 Mar-23 Dec-22 Sep-22 Jun-22 Mar-22 Dec-21 Sep-21 Jun-21 Mar-21 Dec-20 Sep-20 Jun-20 Mar-20 Dec-19 Sep-19 Jun-19 Mar-19 Dec-18 Sep-18 Jun-18 Mar-18 Dec-17 Sep-17 Jun-17 Mar-17 Dec-16 Sep-16 Jun-16 Mar-16 Dec-15 Sep-15 Jun-15 Mar-15 Dec-14 Sep-14 Jun-14 Mar-14 Dec-13 Sep-13 Jun-13 Mar-13 Dec-12 Sep-12 Jun-12 Mar-12 Dec-11 Sep-11 Jun-11 Mar-11 Dec-10 Sep-10
Total revenue 3.99 3.77 3.57 3.41 3.22 3.09 2.96 2.80 2.63 2.60 2.44 2.29 2.15 2.10 1.94 1.83 1.75 1.72 1.61 1.51 1.41 1.36 1.25 1.15 1.07 1.05 0.95 0.89 0.83 0.79 0.72 0.67 0.63 0.59 0.55 0.50 0.47 0.42 0.39 0.36 0.34 0.31 0.29 0.26 0.25 0.21 0.20 0.18 0.17 0.14 0.13 0.11 0.10 0.09 0.08 0.06 0.06 0.05 0.07 0.03 0.03 0.03 0.02 0.02
Cost of revenue 1.17 0.94 0.83 0.77 0.72 0.65 0.63 0.58 0.55 0.52 0.52 0.50 0.47 0.44 0.42 0.40 0.39 0.37 0.38 0.35 0.33 0.30 0.28 0.25 0.23 0.22 0.21 0.20 0.20 0.19 0.17 0.16 0.15 0.14 0.13 0.13 0.12 0.12 0.10 0.10 0.10 0.09 0.09 0.08 0.08 0.08 0.07 0.07 0.06 0.05 0.05 0.04 0.04 0.03 0.03 0.03 0.02 0.02 0.03 0.01 0.01 0.01 0.01 0.01
Gross profit 2.82 2.83 2.73 2.63 2.49 2.44 2.33 2.21 2.08 2.08 1.92 1.79 1.68 1.66 1.53 1.43 1.36 1.35 1.24 1.16 1.08 1.06 0.97 0.90 0.84 0.82 0.74 0.69 0.64 0.60 0.55 0.52 0.48 0.45 0.41 0.37 0.35 0.30 0.28 0.25 0.24 0.21 0.19 0.18 0.17 0.14 0.13 0.11 0.11 0.09 0.08 0.07 0.07 0.05 0.04 0.04 0.03 0.03 0.05 0.02 0.02 0.02 0.01 0.01
Total operating expenses + 2.66 2.33 2.29 2.06 2.13 1.99 1.95 1.80 1.84 1.75 1.65 1.56 1.56 1.51 1.37 1.34 1.34 1.27 1.20 1.09 1.03 0.96 0.95 0.83 0.78 0.77 0.71 0.63 0.66 0.62 0.55 0.51 0.51 0.47 0.43 0.38 0.39 0.34 0.30 0.28 0.29 0.27 0.23 0.21 0.22 0.19 0.16 0.15 0.15 0.12 0.10 0.08 0.09 0.07 0.05 0.05 0.04 0.03 0.05 0.02 0.02 0.01 0.01 0.01
Operating income 0.16 0.50 0.44 0.57 0.36 0.45 0.37 0.42 0.24 0.33 0.27 0.23 0.12 0.14 0.16 0.09 0.02 0.09 0.04 0.07 0.05 0.10 0.02 0.07 0.06 0.05 0.03 0.06 -0.03 -0.02 0.00 0.01 -0.03 -0.02 -0.01 -0.01 -0.04 -0.04 -0.02 -0.03 -0.05 -0.32 -0.03 -0.03 -0.05 -0.05 -0.04 -0.03 -0.04 -0.04 -0.02 -0.01 -0.02 -0.01 -0.01 -0.01 -0.01 -0.01 0.00 0.00 0.00 0.00 0.00 0.00
Non-operating income (net) 0.28 0.17 0.10 0.12 0.11 0.10 0.09 0.10 0.09 0.09 0.08 0.07 0.06 0.04 0.03 0.01 0.01 0.00 0.00 -0.01 0.00 0.00 0.00 -0.04 0.00 0.00 0.01 0.00 0.01 0.00 0.00 0.00 -0.01 0.01 -0.01 -0.02 -0.02 0.00 -0.01 -0.01 -0.01 -0.01 0.00 -0.01 -0.01 0.00 -0.01 -0.01 -0.01 -0.01 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Income before tax 0.44 0.67 0.54 0.69 0.47 0.56 0.46 0.52 0.33 0.43 0.35 0.30 0.17 0.19 0.18 0.10 0.03 0.09 0.03 0.07 0.05 0.10 0.01 0.03 0.06 0.05 0.03 0.06 -0.02 -0.01 0.00 0.01 -0.04 -0.01 -0.02 -0.02 -0.06 -0.04 -0.03 -0.03 -0.05 -0.33 -0.04 -0.04 -0.06 -0.06 -0.04 -0.04 -0.05 -0.04 -0.02 -0.01 -0.02 -0.01 -0.01 -0.01 -0.01 -0.01 -0.01 0.00 0.00 0.00 0.00 0.00
Income tax expense 0.14 0.20 0.14 0.19 0.09 0.10 0.08 0.08 0.07 0.08 0.05 0.06 -0.87 0.04 0.03 0.02 0.01 0.01 0.01 0.01 -0.01 0.02 0.00 0.01 0.02 0.00 -0.56 0.02 -0.01 -0.01 -0.01 0.00 0.01 -0.02 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00
Net income 0.30 0.47 0.40 0.50 0.39 0.46 0.38 0.43 0.26 0.35 0.30 0.24 1.04 0.15 0.15 0.08 0.02 0.08 0.03 0.06 0.06 0.08 0.02 0.01 0.04 0.05 0.60 0.04 -0.01 0.00 0.01 0.01 -0.05 0.01 -0.03 -0.02 -0.06 -0.04 -0.03 -0.04 -0.05 -0.33 -0.04 -0.04 -0.06 -0.06 -0.04 -0.04 -0.05 -0.04 -0.02 -0.01 -0.02 -0.01 -0.01 -0.01 -0.01 -0.01 -0.01 0.00 0.00 0.00 0.00 0.00
about 2 months ago
2 replies Ask a follow up

Can you check sec filings - is there any commentary on margins in latest quarter? Seems to have declined

about 1 month ago
1 reply Ask a follow up

I'll check the latest 10-K and 10-Q filings for ServiceNow (NOW) for margin commentary.The SEC filing tool is unavailable for NOW. Let me check the latest available financial data via the price/fundamentals loader to verify margins and recent trends.SEC filing access is unavailable for ServiceNow (NOW) — the filing search returned "No such file or directory" errors for both 2024 and 2025 filings, so I cannot pull direct management commentary on margins from the 10-K/10-Q.

However, the financial data does confirm a margin compression trend. Here is the picture from the last eight reported quarters:

NOW — Quarterly Margins

Period Revenue ($B) Gross Margin Operating Margin Net Margin
Jun-24 2.63 78.99% 9.14% 9.97%
Sep-24 2.80 79.12% 14.94% 15.45%
Dec-24 2.96 78.66% 12.65% 12.99%
Mar-25 3.09 78.92% 14.60% 14.90%
Jun-25 3.22 77.48% 11.14% 11.98%
Sep-25 3.41 77.28% 16.79% 14.73%
Dec-25 3.57 76.63% 12.42% 11.24%
Mar-26 (latest) 3.77 75.07% 13.34% 12.44%

Key observations: - Gross margin has stepped down consistently — from ~79% in mid-2024 to 75.1% in Mar-26, a ~400 bps decline over eight quarters. - Operating margin is volatile quarter-to-quarter (typical seasonality, with Sep quarters strong and Dec/Jun weak), but the recent Dec-25 print of 12.4% is below the Dec-24 level of 12.6% and well off the Sep-25 high of 16.8%. - The declining gross margin is the structural concern — it suggests rising cost of revenue (likely infrastructure/AI compute costs tied to the Now Assist genAI rollout) outpacing revenue growth.

Because the SEC filing text isn't accessible through the available tools, I can't quote management's specific explanation. If you can share a snippet of the 10-Q MD&A or let me know which line items to dig into (e.g., subscription gross margin, professional services margin), I can analyze further from the financials.

about 1 month ago