can you find non finaicla operating metrics reported by intuit - and give me a summary of how they have done compared to last year.

Intuit does not report a standardized set of "non-financial operating metrics" in their formal 10-K filings. Instead, they provide specific operational performance indicators primarily through their quarterly earnings press releases and investor materials.

These metrics are typically reported as growth rates or unit counts related to their TurboTax and Credit Karma segments, which reflect customer adoption and engagement.

Key Non-Financial Operating Metrics Summary

Based on recent reporting (Fiscal Year 2025 and 2026 data), Intuit focuses on the following metrics to track the operational success of its platform:

Summary of Performance vs. Previous Year

• Shift toward Assisted/Paid Offerings: Intuit's strategy is effectively converting more users into its "assisted" products (such as TurboTax Live). This is evidenced by the double-digit growth in TurboTax Live customers and the decline in "pay-nothing" customer volume.
• Segment Synergy: The cross-pollination between their segments is a primary operational goal. A clear example of this success is the strong growth in TurboTax filers starting their journey through Credit Karma, which demonstrates the company's ability to drive traffic and customer adoption across its integrated platform.
• Focus on High-Value Users: While total unit volume for some tax products has seen slight declines (e.g., total TurboTax Online units down approx. 2%), the company is successfully offsetting this by attracting higher-value, "assisted" filers, which boosts the Average Revenue Per User (ARPU).

Note: For the most up-to-date or company-specific definitions of these operational metrics, always refer to the latest "Financial Results" or "Investor Presentation" sections of the Intuit Investor Relations website, as they update these disclosures quarterly.

why is the stock delcining - check news and comments and blogs etc. on web search

Intuit (INTU) stock experienced a significant decline in May 2026, dropping roughly 20% in the days following its Q3 fiscal 2026 earnings report (released May 20, 2026). This reaction occurred despite the company beating analyst expectations for both earnings and revenue, and raising its full-year guidance.

Based on market news, analyst commentary, and financial reports, the sell-off was driven by a combination of these primary factors:

1. Weakness in the "Low-End" DIY Tax Market

The most significant drag on investor sentiment was the performance of Intuit's core TurboTax business, specifically among "price-sensitive" DIY tax filers with incomes under $50,000. * Pricing Pressure: CEO Sasan Goodarzi explicitly acknowledged, "We lost on price," during the earnings call, admitting that the company struggled to retain cost-conscious DIY customers. * Outlook Downgrade: Intuit lowered its full-year growth outlook for the TurboTax segment (to approximately 7%), signaling that this segment is facing stiffer competition from alternative tax-prep options.

2. Massive Workforce Restructuring

Intuit announced a 17% reduction in its full-time workforce (approximately 3,000 employees). * Market Skepticism: While the company framed the move as an effort to simplify organizational structure and focus on AI, investors often interpret such large-scale layoffs as a sign of underlying operational inefficiencies or a defensive measure to preserve margins amidst slowing growth, rather than just an "AI pivot." * Execution Risk: The restructuring is expected to incur $300–$340 million in charges, creating uncertainty about potential short-term operational disruptions during the transition.

3. Investor Fear of "SaaSpocalypse" & AI Disruption

A broader narrative influencing the stock is the fear that generative AI could commoditize Intuit's core offerings (TurboTax, QuickBooks). * Displacement Risk: Investors are increasingly concerned that AI-driven, lower-cost, or free alternatives could erode the "moat" that Intuit has built through its guided, expert-assisted platforms. * "Vibe Coding" Fears: There is a growing market narrative ("SaaSpocalypse") suggesting that premium software companies may struggle to defend their pricing power as AI agents become more capable of performing complex accounting and tax tasks at a fraction of the cost.

Summary of Market Sentiment

• The Bull Case: Despite the sell-off, many analysts (e.g., from Mizuho, BofA, and Argus) maintained "Buy" ratings. They argue that the company is effectively transitioning its business mix toward higher-value "assisted" services (TurboTax Live, which is growing rapidly), which are more durable against AI commoditization than basic DIY tools.
• The Bear Case: Skeptics are focused on the deceleration in total revenue growth (which slowed to 10% in Q3) and the potential for a "race to the bottom" in pricing within the tax preparation market as AI tools gain mainstream adoption.

In essence, the stock was "punished" because investors viewed the Q3 report as a "messy" transition—a mix of good financial headline numbers overshadowed by structural concerns about whether Intuit’s core product moat remains as strong as it was in the pre-AI era.

can you give me segment revenue/profits as reported last 3-4 years

The following table summarizes Intuit’s segment revenue performance over the last four fiscal years. Please note that Intuit updated its segment reporting structure recently (historical data for Consumer was renamed TurboTax, and Credit Karma Money was moved from Credit Karma to TurboTax), so figures are presented on a consistent basis as reported in their most recent financial fact sheets.

Intuit Segment Revenue ($ Millions)

Segment Profitability Notes

Intuit does not report "segment profit" (operating income) in the same standardized way as top-line revenue, as they manage a significant portion of their research, development, and customer success costs at the "platform level" rather than allocating them to specific business segments.

However, management provides "Operating Income" on a consolidated basis and adjusts segment performance through Non-GAAP Operating Income. As of the most recent reporting (Q3 FY2026), the consolidated performance highlights are:

• GAAP Operating Income: Historically, this has scaled from approximately $3.1 billion in FY23 to $4.9 billion in FY25.
• Non-GAAP Operating Income: This is the primary internal metric for performance. Intuit reported $7.57 billion in FY25 and raised its guidance for FY26 to approximately $8.7–$8.8 billion.
• Strategy Shift: The key trend in profitability is the focus on "AI-driven margin expansion." By integrating AI agents and automation, Intuit aims to continue increasing its non-GAAP operating margin, which has historically trended in the 35–40% range.

Source: Intuit Q4 FY2025 Fact Sheet and Q3 FY2026 Investor Materials.

give bar chart of intuit segment revenue

Since I cannot generate an interactive chart widget from external data, I have visualized the segment revenue trends for you below.

This chart illustrates how Intuit's Global Business Solutions segment has been the primary engine for growth, consistently outpacing the other segments over the last three fiscal years.

Intuit Segment Revenue Trend (FY23–FY25)

Global Business Solutions FY23: ████████████████ 8,038 FY24: ██████████████████ 9,533 FY25: ████████████████████ 11,077

TurboTax FY23: ████████ 4,178 FY24: █████████ 4,508 FY25: ██████████ 4,933

Credit Karma FY23: ███ 1,591 FY24: ███ 1,645 FY25: ████ 2,200

ProTax FY23: █ 561 FY24: █ 599 FY25: █ 621

(Values in $ Millions)

Key Observations:

• Dominant Growth: The Global Business Solutions segment (which includes QuickBooks, Mailchimp, and payment services) continues to expand its lead, growing from $8.0B to $11.1B over the three-year period.
• Credit Karma Acceleration: After relatively flat growth between FY23 and FY24, Credit Karma saw a significant revenue jump in FY25, reflecting the successful integration of its financial product marketplace.
• TurboTax Stability: While the core TurboTax business shows steady, reliable growth, its trajectory is flatter compared to the business solutions segment, which is a key reason why the company is aggressively pushing into the "Assisted" (TurboTax Live) and enterprise markets to maintain double-digit growth.