Doyoumoney

ServiceNow does not report traditional operating segments (Customer Workflow / Employee Workflow / Creator Workflow are now product suites, not reportable segments). Its primary revenue split is by revenue type (Subscription vs. Professional Services) and by geography, which I've pulled from the 10-K.

ServiceNow Revenue Mix (Annual, $M)

Metric	FY22	FY23	FY24
Subscription revenues	6,891	8,539	10,634
Professional services & other	354	280	322
Total revenues	7,245	8,819	10,956
Subscription % of total	95%	97%	97%

ServiceNow Revenue by Geography (FY24, % of total)

Region	FY24	FY23
North America	63%	64%
Outside North America	37%	36%

Operating performance context (Annual, $M)

Metric	FY21	FY22	FY23	FY24	FY25
Total revenue	5,896	7,245	8,819	10,956	12,069E
Operating income	257	285	555	867	1,114E
Net income	230	325	1,484	1,777	1,792E

Key segment commentary (from FY24 10-K): - Subscription is the dominant segment (~97% of revenue) and grew ~25% YoY in FY24, with cRPO of ~$10.3B (+23% YoY) and 98% subscription renewal rate. - Professional services is intentionally kept small (3% of revenue) as ServiceNow partners with global SIs for implementation. - Direct sales organization drives ~78% of revenue; ~22% comes via the indirect channel. - No customers exceed 10% of revenue; no single customer concentration risk.